Car Accidents

Learn what to do after a car accident, understand common injuries and insurance claims, and explore your options. 

Being involved in a car accident can be overwhelming. Whether you've experienced a minor collision or a more serious crash, knowing what steps to take afterward can help protect your health, your finances, and your legal rights.

Carolina Injury Network provides educational resources to help you better understand the accident recovery process, including medical treatment, insurance claims, and when it may be appropriate to seek legal guidance.

After an accident, taking the appropriate steps can help protect both your well-being and any future insurance or legal claims.

General recommendations include:

• Check for injuries and seek medical attention if needed. 
• Contact law enforcement when appropriate. 
• Exchange information with the other driver. 
• Take photographs of the accident scene and vehicle damage. 
• Notify your insurance company. 
• Keep copies of medical records, repair estimates, and other important documents. 

Some injuries appear immediately, while others may not develop until hours or even days after a collision.

Common injuries include:

• Whiplash 
• Neck injuries 
• Back injuries 
• Herniated discs 
• Concussions 
• Shoulder injuries 
• Soft tissue injuries 

Even if symptoms seem minor, seeking prompt medical evaluation may be beneficial.

Medical care plays an important role in both recovery and documenting accident-related injuries.

Depending on your situation, treatment may include:

• Emergency medical care 
• Chiropractic treatment 
• Physical therapy 
• Orthopedic care 
• Pain management 

Following your healthcare provider's recommendations may improve your recovery and create accurate medical documentation.

Insurance claims can involve several different issues, including:

• Vehicle damage 
• Medical expenses 
• Lost wages 
• Rental vehicles 
• Settlement negotiations 

Understanding the claims process can help you make informed decisions following an accident.

Not every accident requires legal representation. However, speaking with an attorney may be helpful when:

• You suffered significant injuries. 
• Liability is disputed. 
• The insurance company denies or undervalues your claim. 
• Multiple vehicles are involved. 
• A commercial vehicle was involved. 
• You have ongoing medical treatment or permanent injuries.

North Carolina has laws that may affect insurance claims, fault, and the recovery of damages following a motor vehicle accident.

Learning about these laws and understanding your options can help you make informed decisions throughout the claims process.